October 2013
(I respect woman. This is intended to be only a light hearted comic article. If anyone’s sensibilities are hurt, my sincere apologies....)
Ramlal had learnt about the innovative idea of starting an ‘all women’s bank, in the budget presented by Chidambaram. Ever since the first branch was opened in Delhi in October, Ramlal wanted to open an account there and experience the feeling of dealing with the women in an all women’s bank.
One fine day Ramlal went to the bank. The bank opened at 10 am, so he was in the bank at sharp 10. However, he found only the security guard there. Ramlal enquired the security where everyone was. The guard replied, ‘Sir, now it is only 10 am. The staff will come slowly; the bank is running away or what? These are all ladies; you know… they have responsibilities at home like sending children to school packing their lunch boxes etc…’
So, Ramlal sat on a chair in the bank and waited for the staff to arrive. And soon, one by one the women started arriving. He noted that as any of the staff entered the bank, other staff would look at her and evaluate her dress and the make-up. Then they would look at one another and give varied expressions of ‘approval’, ‘disapproval’, ‘Criticism’, ‘appreciation’, ‘mock appreciation’ etc. Also, there was a pattern like when C entered, Q and S would look at each other, when T entered, W and Z looked at each other, and so on and so forth…
Slowly the public started gathering and the business started. Ramlal observed that the peon was also a lady and she was carrying the cheques, drafts etc from one staff to another in the hierarchy of approval. However, he also noted that at every person, the peon used to talk with the staff for good amount of time. When the peon was at the staff nearest to Ramlal, he listened carefully and got enlightened that they were talking on various subjects like what food they had cooked today, what happened in yesterday’s serial, criticism of a staff who was absent today etc…
Ramlal’s turn came for collecting cash. He went to the counter. The lady in the counter had started counting the notes, when she suddenly dropped the noted on table and opened her purse. She took out her mobile and started talking on phone. She appeared to be too excited to talk. The phone call went on for full 12 minutes. After completing the call, the staff said half apologetically, ‘Sorry, this was an important call. It was from the neighbor of my cousin’s sister-in-law. He daughter’s marriage is fixed. I am so thrilled you know…they were looking alliances for her for 6 months now, they had some conditions about the type of boy, blah blah…’ The staff informed full history of the person about to be married, in next 7 and half minutes. Ramlal had to frequently show expressions of inquisitiveness, surprise, happiness etc during this discourse.
However, after he collected the cash, he thought of complaining about the staff. So, he went inside the counter and approached the officer. As he was about to talk to the officer, she invited all the staff to her table and took out a big round steel box from her bag. She gave everyone a piece of vanilla cake which she had prepared first time in the home. He learnt many things in next 20 minutes like the officer had been trying to bake a cake for last 3 months, her earlier three attempts had failed, her children were making fun of her ambition of baking a cake, her husband had challenged that she would never be able to make a cake at all, she had got the inspiration from a cookery show on a TV channel last year etc…Ramlal was also fortunate to taste a piece of the cake. He ate it, but honestly did not feel it worthy of the appreciation showered by all the staff.
Ramlal wanted to complain about the staff and the officer to the manager. So, he went to the manager’s cabin and sat on the visitor’s chair. The manager was weaving a woolen sweater. She stood up from her seat and came near Ramlal. She put the portion of sweater on Ramlal’s shoulder to take measurement. Then she said, ‘Please don’t mind ok, I am weaving the sweater for my husband. The winter is approaching fast you know… my husband is of same physique as yours. So, I thought why not to confirm about the size once…’ and she laughed semi-artificially. Ramlal laughed fully artificially.
Ramlal said, ‘Madam, your staff is…’
The manager interrupted, ‘I know … they are all very hard working you see. I have trained them all in that way.’
Ramlal was surprised. He said, ‘No madam, but I wanted to ask…’
Again the manager interrupted, ‘I know I know… you want to know about the safe deposit lockers, right? Don’t worry. We have ample of lockers. We use the empty lockers to keep our Tiffin boxes...Hehehe…’
Ramlal said, ‘Why no one takes interest in work here…?’
The manager was busy in weaving a difficult knot. She half heard him and replied, ‘Interest? Of course, we pay interest on deposits. And you know what... we charge interest on loans also. I don’t remember exactly what are the percentage rates and all those details. I think the rates vary slightly with duration …!’
Now Ramlal was fast losing interest. He tried one final time, ‘Madam, why don’t you try to understand? I am here to complain about your staff….’
The manager said, ‘What happened? You did not get your piece of cake? Or you got lesser cash from the counter? You people have no business other than complaining? Why can’t you see women progressing? All men are same…’
Ramlal quickly realized that the discussion was going in a dangerous direction. He got up from his seat and came out of her cabin thanking her.
His desire of doing banking with a ‘all women’s branch was fulfilled…. Beyond expectations…!